payment terms & conditions

hotel rooms reservation

All our Special Hotel Rates were negotiated with the hotels on condition that we pay them in advance i.e. before our clients check-in.

Deposit
Once your reservation is confirmed to your satisfaction, a small deposit of 20% is required to retain, to monitor and to secure your reservation with the hotel or hotels concerned.

Balance Due
It is our policy to pre-pay your hotel rooms before your arrival. This practice will prevent a lot of misunderstandings when you check in. The due balance payment depends on the hotels and season. On average one or two weeks before arrival is sufficient for us to finalize with the hotels i.e. pay the hotel, issue the Hotel Voucher. (but during the high and peak season some hotels demand full payment 8 – 4 weeks before arrival). A copy of the Voucher will be faxed or email to you once payment is cleared.

golf packages - for group booking

Deposit
A deposit of 20% is required only after a satisfactory arrangement of Itinerary and Confirmation Invoice. A further 20% is due four weeks before arrival. Booking made and confirmed within 3 weeks before arrival will require a 40% deposit.

Balance Due
The Balance is due in cash on the day of arrival - before commencement of tour

Methods of Payment

CASH - in Thai Baht

Credit Card - cuegolf.com accepts most major credit cards. Customers may pay for the reservation  using Credit / Charge card (American Express, MasterCard or Visa card) via ThaiEPay Online Payment Gateway System, provided by Bank of Asia. Through 128 bit SSL and independent security management, customers can be ensured that their credit card information will be maintained confidential and will not be provided to any party including our company.

* Payment by SSL Form (via Secure Socket Layer i.e. Internet)
 

Bank Draft - made payable to CUE HOLIDAYS in Thai Baht.  Must be drawn on a Bank in Bangkok, THAILAND

Telegraphic Transfers to :
       

SIAM COMMERCIAL BANK PLC.,

Name of Account : CUE HOLIDAYS

Name of Branch   : Bang Khen Branch

Account Number  : 041 2 62077 1

Type of Account  : Savings Account

SWIFTCODE        : SICOTHBK

Address of Bank  : 1436/10-13 Phahon Yothin Road, Chatuchak, Bangkok 10900         
Telephone : +66 (0) 2513 2758-9 Facsimile : +66 (0) 2513 0258

        
* Note : All Bank charges / fees has to be borne by clients

Cancellation Policy
In the event of any cancellation after the booking has been confirmed, the following cancellation charges is applicable.

Refund
No refund is available for cancellation after the tour has commenced or in respect of any activities, accommodation, meals or other services not utilized.

Passports and Visas
It is your responsibility to be in possession of a valid passport and visa to Thailand.

Insurance
Clients are advised to undertake a Holiday Insurance from their country of residence before the trip.

Complaints
If during the course of the holiday the client has any reason for complaint or dissatisfaction he/she must contact the supplier of the service concerned and CUEGOLF.COM representative to ensure that immediate remedial action may be taken by us.

Liability
CUEGOLF.COM acts as intermediary between the concerned airlines, hotels, all transport operators, tourist offices and all other contractors providing the services and as such is not liable for any loss, injury or damage sustained by the tourists. Additional expenses incurred due to delay, accidents, natural disaster, political actions and unrest must be borne by the clients. Participation in our program implies the tourists agreement to the above conditions

Disclaimer
This website contents have been compiled from various information believed to be accurate and reliable. However, CUEGOLF.COM does not warrant or guarantee the accuracy of any information contained and cannot accept responsibility or liability caused by or arising as a result of the information and any consequence whatsoever resulting there from.